Privacy Policy

PRIVACY POLICY

Last Updated: August 31, 2026

Kaleido Hair respects your privacy and is committed to protecting the personal information you provide when visiting or using our website, kaleidohair.com (the “Website”).

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information.

1. Information We Collect

We may collect information you voluntarily provide to us, including when you:

• Book or request an appointment;
• Contact us through the Website;
• Submit a contact or inquiry form;
• Subscribe to emails, text messages, or other communications;
• Participate in promotions, contests, or special offers;
• Create or maintain a customer profile through our booking or salon management systems; or
• Otherwise communicate with us.

Depending on how you interact with us, this information may include:

• Name;
• Phone number;
• Email address;
• Appointment information;
• Service preferences and related information;
• Communication preferences;
• Information you provide in messages or inquiries; and
• Other information you voluntarily choose to provide.

We may also automatically collect certain technical information when you visit the Website, such as your IP address, browser type, device type, operating system, pages visited, referring website, and general Website usage information.

2. How We Use Your Information

We may use information we collect to:

• Schedule, confirm, modify, and manage appointments;
• Provide and personalize salon services;
• Respond to questions, requests, and communications;
• Communicate with you about appointments, services, promotions, and other salon-related matters;
• Send marketing communications when permitted by law and consistent with your preferences;
• Improve our Website, services, and customer experience;
• Understand Website usage and trends;
• Administer promotions, special offers, or other programs;
• Prevent fraud, misuse, or unauthorized activity; and
• Comply with applicable legal and regulatory requirements.

3. Appointment and Salon Management Services

Kaleido Hair may use third-party appointment scheduling, salon management, payment processing, customer relationship management, email, text messaging, or other service providers to operate our business.

When you book an appointment or interact with our salon through one of these services, information you provide may be collected and processed by the applicable service provider on our behalf or in accordance with its own privacy policy.

We encourage you to review the privacy policies of any third-party service you use to understand how that provider handles your information.

4. Payments

If you make a payment for services or products, payment information may be processed by a third-party payment processor.

Kaleido Hair generally does not store complete credit card or debit card numbers on our own systems. Payment information may instead be collected and processed directly by the applicable payment processor in accordance with its privacy practices and security procedures.

5. Cookies and Similar Technologies

The Website may use cookies, pixels, analytics tools, and similar technologies to improve functionality and understand how visitors use the Website.

These technologies may allow us or our service providers to:

• Remember certain preferences;
• Understand Website traffic and usage;
• Measure the effectiveness of marketing;
• Improve Website performance; and
• Provide relevant advertising or marketing where applicable.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of the Website.

6. Analytics and Third-Party Services

We may use third-party services, such as website analytics, advertising, social-media, appointment-booking, or marketing platforms, to help operate and improve our business.

These providers may collect information about your interaction with our Website, including through cookies or similar technologies.

Third-party services are governed by their own privacy policies, and Kaleido Hair does not control the privacy practices of third-party websites or services.

7. Text Messages and Email Communications

If you provide your phone number or email address, we may use it to communicate with you regarding appointments, services, customer inquiries, promotions, or other business-related information.

Where required, we will obtain appropriate consent before sending marketing text messages or emails.

You may opt out of marketing emails by using the unsubscribe instructions included in those emails.

For text messages, you may generally opt out by replying STOP or following the instructions provided in the message. You may continue to receive transactional or appointment-related communications when necessary to provide services you have requested.

Message and data rates may apply depending on your mobile carrier and plan.

8. How We Share Information

We do not sell your personal information for monetary consideration.

We may share information with trusted third parties when reasonably necessary to operate our business, provide services, or fulfill your requests. These parties may include:

• Appointment and salon management providers;
• Payment processors;
• Website hosting and technology providers;
• Email and text-message service providers;
• Marketing and advertising providers;
• Analytics providers;
• Professional advisors, such as attorneys, accountants, or insurers; and
• Government authorities or other parties when required by law or necessary to protect our rights, property, customers, or business.

We may also disclose information as part of a business transaction, such as a merger, acquisition, sale of assets, reorganization, or similar transaction.

9. Social Media

The Website may contain links to or integrations with social-media platforms, including platforms such as Instagram, Facebook, TikTok, or others.

If you interact with those platforms, your activity may be governed by the privacy policies and terms of those third parties. Kaleido Hair does not control how those platforms collect or use information.

10. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.

11. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and fulfill other legitimate business purposes.

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

12. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we maintain about you;
• Request correction of inaccurate information;
• Request deletion of certain information;
• Opt out of certain marketing communications; and
• Exercise other privacy rights provided by applicable law.

To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

13. Children’s Privacy

The Website is not intended to knowingly collect personal information from children under the age of 13 without appropriate parental or guardian involvement.

If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.

14. Third-Party Websites

Our Website may contain links to websites operated by third parties. These websites have their own privacy policies and practices.

Kaleido Hair is not responsible for the privacy, security, or content of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Effective Date” at the top of this Privacy Policy. Your continued use of the Website after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy to the extent permitted by applicable law.

16. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Kaleido Hair
1407 Richmond Ave
Houston, TX 77006

Email: kaleidohair.houston@gmail.com

Phone: 281-608-1114

Website: kaleidohair.com

Last Updated: August 31, 2026